FAQs
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Q: What types of cleaning services do you offer?
A: BellaAndy Maids provides a range of cleaning services, including stay-in and stay-out nannies, once-off cleaning, corporate cleaning, deep cleaning, and relocation solutions.
Q: How do I choose between stay-in and stay-out helpers?
A: The choice between stay-in and stay-out helpers depends on your preferences and lifestyle. Stay-in helpers reside in your home, providing continuous support, while stay-out helpers commute daily. We offer both options to cater to your specific needs.
Q: How are your helpers trained?
A: Our helpers undergo rigorous training sessions, focusing not only on cleaning skills but also on compassionate caregiving. We conduct regular workshops, high teas, and team-building events to ensure our team is well-prepared and motivated.
Q: Can I request specific training for my current helper?
A: Absolutely! We offer specialized training services to address specific areas of improvement for your current helper. Our goal is to enhance their skills according to your needs.
Q: How are helpers rewarded and recognized?
A: We believe in acknowledging exceptional performance. Our helpers are rated monthly, and the Best Helper of the Month receives recognition and rewards. This encourages a culture of excellence and dedication.
Q: What sets BellaAndy Maids apart from other cleaning services?
A: BellaAndy Maids goes beyond traditional cleaning services. We prioritize compassion, offering not just clean homes but caring helpers who understand the value of genuine assistance.
Q: Do you conduct background checks on your helpers?
A: Yes, we conduct thorough background checks on all our helpers to ensure they meet our standards of trustworthiness and reliability.
Q: What measures do you take for quality assurance?
A: We prioritize quality assurance. Regular assessments, client feedback, and continuous training ensure that our services maintain the highest standards of excellence.
Q: Are your services available for both residential and corporate clients?
A: Yes, BellaAndy Maids caters to both residential and corporate clients. Our corporate cleaning services are designed to elevate the cleanliness of your workspace.